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Sociology

Managing cultural conflicts in the workplace – Three Cups of Tea

Introduction

This discussion embraces references from Greg Mortenson’s (2006) ‘Three Cups of Tea’ novel and how these concepts could be applied towards resolving conflicts in the work environment. Mortenson’s (2006) philosophy encompasses three steps in establishing a relationship while drinking three cups of tea to understands another’s culture, the process moving from stranger to honored guest, then family.