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Technology

IT and Competitive Advantage

The article examining the connection between development of information technology and a firm’s competitiveness is based on an extensive study that was concluded among 73 members of the Turkish Contractor Association. The paper focused on the use of IT on a strategic, and not an operational level. Therefore, while the authors concluded that many business processes, planning and business operations are supported by IT, the focus was not on making the business more effective, and the involvement of management was significantly low.